Electrify America
Headquarters Reston, US · operates in United States · Canada
Volkswagen's Electrify America network. 350 kW peak, CCS1, CHAdeMO, NACS. Dense on interstates but reliability varies. Our guide to using it.
How Electrify America fits in
- Peak DC power
- 350 kW
- Supported connectors
- CCS1 / CHAdeMO / NACS
- Headquarters
- Reston, US
- Operating regions
- United States, Canada
Locate a Electrify America station
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Open the mapElectrify America Network Review: What You Need to Know
Electrify America, funded by Volkswagen as part of its diesel emissions settlement, operates a large charging network across the United States and Canada. While its presence along major US interstates is considerable, driver experiences with reliability are mixed. This review covers what to expect, from its infrastructure to user feedback.
Coverage and Infrastructure
Electrify America's network is strongest along US interstate corridors, aiming to provide charging access for longer journeys. The company offers peak charging speeds of up to 350 kW, compatible with CCS1, CHAdeMO, and NACS connectors. This high power output means a compatible EV can gain significant range in under 30 minutes.
Pricing and Membership
Electrify America offers both pay-as-you-go charging and a membership option. The membership typically provides a lower per-kilowatt-hour rate. Specific pricing can vary by location and time, so checking the app or station screen before plugging in is advisable. Some stations may also offer session fees in addition to energy costs.
Reliability and Driver Feedback
Reports from drivers on station uptime and charger functionality are inconsistent. While many successful charging sessions occur, a notable percentage of users report encountering non-functional chargers or issues with payment processing. This variability means it is wise to have a backup charging option planned, especially in more remote areas.
What They Get Right and Wrong
Electrify America's commitment to high-speed charging and its extensive network along major travel routes are significant advantages. The inclusion of multiple connector types also broadens compatibility. However, the persistent issues with charger reliability and occasional app glitches detract from the overall user experience. Drivers often need to visit multiple stalls at a station to find one that works.
When a Stall is Broken
If you encounter a non-functional charging stall, the first step is to try another available stall at the same location. If all stalls are occupied or broken, use the Electrify America app to report the issue. You can also contact their customer support directly. Documenting the problem with photos can be helpful. If possible, proceed to an alternative charging station.
- How fast can I charge at an Electrify America station?
- Electrify America stations offer peak charging speeds of up to 350 kW. This allows compatible electric vehicles to add a substantial amount of range very quickly, often providing hundreds of miles of range in 20 to 30 minutes. Actual charging speed depends on your vehicle's capability, its current state of charge, and the specific charger's output at that moment.
- What types of connectors does Electrify America use?
- The network provides a variety of connectors to ensure broad compatibility. You will find CCS1, CHAdeMO, and NACS (Tesla-style) connectors at most locations. This diverse offering means most EVs sold in North America can utilize their charging infrastructure.
- Is there a membership program, and is it worth it?
- Yes, Electrify America offers a membership program. Members typically receive a reduced rate per kilowatt-hour compared to the standard pay-as-you-go pricing. Whether it's worth it depends on your charging frequency. If you use their network often, the savings can outweigh the membership cost over time. Check current rates in the app.
- How do I pay for charging?
- You can pay for charging directly at the station using a credit card or through the Electrify America mobile app. The app often provides the most up-to-date pricing information and allows you to initiate and monitor your charging session. Some drivers prefer using the app for a smoother experience.
- What should I do if a charger isn't working?
- If you find a non-functioning charger, try another available stall. If the problem persists or all chargers are down, use the Electrify America app to report the issue immediately. You can also call their customer support line. Having a backup plan or knowing the location of a nearby alternative charger is always a good idea.